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The Mount Stewart Schools

www.SchoolGateway.com

Parents/Carers - If you are having difficulties accessing www.SchoolGateway.com i.e. you cannot see your child's name, please try to log out of the app and log back in again.

 

The email that you registered with for www.SchoolGateway.com must be unique (i.e. do not use the same email address as your spouse/partner).

 

If you are still having difficulty with your login details, please send an email to admin@tmss.org.uk detailing your name, email and state that you give permission for the school to delete your old account (2017/18).   The school will then forward your email to SchoolGateway for them to reset your account.

 

The SchoolGateway app is also available to download:

Android: https://play.google.com/store/apps/details?id=com.schoolcomms.sga&hl=en_GB

Apple: https://itunes.apple.com/gb/app/school-gateway/id596039615?mt=8

 

Push Notifications - ensure that notifications for the School Gateway app are allowed

 

For Android devices:

  • On your phone go to Settings | Applications Manager
  • Scroll down your list of apps until you find School Gateway and select it
  • In here there will be a tick box that says "Show notifications" ensure this is selected
  • Close the screen; you will now receive notifications when new app messages come through

 

For Apple devices:

  • On your phone go to Settings
  • In here scroll down to the "Notifications Centre"
  • Select School Gateway
  • In here ensure that under the heading "Notification Centre" it is switched on
  • Close the screen; you will now receive notifications when new app messages come through
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